Privacy Policy

Apex Custom Surfaces

Effective Date: January 1, 2026

Apex Custom Surfaces ("we," "us," or "our") is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information
Name, email address, phone number, physical address, and payment information when you request a quote, schedule service, or make a purchase.

Non-Personal Information
IP address, browser type, device information, pages viewed, and cookies or similar technologies used to improve website performance and user experience.

Customer Communication
Records of calls, texts, emails, form submissions, and other communications related to inquiries, estimates, appointments, and service requests.

How We Use Your Information

We use the information we collect to:

Provide and improve our services
Process transactions and payments
Respond to inquiries and coordinate estimates, appointments, and service updates
Send service-related notifications and communications
Enhance website functionality and user experience
Protect against fraud, misuse, and security threats
Comply with legal and regulatory requirements

Non-Sharing Clause (Mobile Information and SMS Consent)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, but we work to maintain safeguards appropriate to the sensitivity of the information.

Cookies and Tracking Technologies

We use cookies and similar technologies to understand site usage, improve performance, and enhance your experience. You can manage or disable cookies through your browser settings. Disabling cookies may affect certain site features.

Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

Request access to the personal information we maintain about you
Request correction or deletion of your personal information
Opt out of marketing emails by using the "unsubscribe" link in our emails
Request information about how we process your data

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the effective date listed above.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

Apex Custom Surfaces
Phone: (817) 736-7039
Email: [email protected]
Website: https://apexsurfacestx.com/

By using our website and services, you consent to this Privacy Policy.